Return & Refund Policy

RETURN POLICY

Last updated December 14, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at onevizion27@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

one vizion

Attn: Returns

RMA #

20/2778/2779 Beadonpura Karol Bagh , 110005

New Delhi, Delhi 110005

India

Return shipping charges will be paid or reimbursed by customer. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     Returned product should include original packing of the product

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+91 9811933939

onevizion27@gmail.com

SHIPPING & DELIVERY

ORO SILVER usually delivers the product in 3 to 4 days.